Join the Scene 75 Team

Job description
Scene75 Entertainment brands the largest indoor entertainment centers in the United States. We are dedicated to Sharing Fun, Putting People First, Pursuing Excellence, and Creating Lasting Memories. Our brand was founded in 2012 and has since been named the top family entertainment center in North America by the International Association of Amusement Parks and Attractions (IAPPA).

Sales Representatives at Scene75 are friendly, upbeat individuals with a desire to inform clients about all Scene75 has to offer, and sell fun! We are looking for someone who brings a fun energy to the environment, has great communication and listening skills, outgoing and self-motivated, sales-minded, focused, and goal-oriented.

This position reports to the Business Development Manager

Requirements and Responsibilities

Guest Service:

Provides exceptional service to our guests based on our core values, both in-person and on the telephone
Answers questions about the facility, pricing, group events, parties, food and beverage, hours of operation, location, events, promotions, etc.

Sales:
Books parties and group events
Achieves goal of reaches set out by management
Enters guest outreach data in the KPI scorecard
Up-sells events to obtain maximum revenue
Sells parties, both in person and on the phone
Accurately completes the party order form
Understands the party schedules and operations
Knowledge on party packages, pricing, and up-sell items
Collects the deposit
Administration

Processes credit card transactions
Closes out credit card machine and prepares appropriate financial reports
Updates relief staff on any pertinent information at end of shift
Properly handles sensitive customer data and personal information
Qualifications

Exceptional guest service skills and a desire to implement the company’s core values to exceed guests’ expectations every time
Enjoys working in a team environment and is passionate about sharing fun with others
Computer, cash register, and basic mathematical skills
Professional appearance
Effective communication skills
Prior experience in guest service and/or sales environment is preferred but not required
Obtained or currently pursuing at least a high school diploma or equivalent (G.E.D.)
Ability to work nights, weekends, and holidays as scheduled
Scene75 Entertainment offers excellent benefits that include:

401(k) Retirement Plan
401(k) Company Matching
Health Insurance
Health Savings Account
Dental Insurance
Vision insurance
Paid Time Off
Employee Assistance Program
*Waiting period may apply. Only full-time employees eligible.
Employee Discounts

Scene75 Entertainment Center, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, genetic status or any other status protected by federal, state or local law.

Job Type: Full-time