Sportsbook Writer

KEY JOB FUNCTIONS:

Provide a top tier level of customer service that encourages customers to come back repeatedly

Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming commission.

Become familiar with our betting options and be able to strike up conversations with customers regarding those options

Work to resolve customer disputes/complaints and escalate to direct supervisor when needed

Be a positive team member and work collaboratively with other team members and your leadership team

Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming regulation standards

Other duties as assigned

QUALIFICATIONS:

Must have basic computer knowledge (Email, MS Excel, internet, etc.)

Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting

H.S. Diploma, GED, or equivalent preferred

19 + years of age or older

Successfully pass a background check

Able to obtain a gaming license from the Nebraska Gaming Commission

High level of customer service

Ability to work a flexible schedule: nights, weekends, and some holidays is preferred

Present yourself in a professional manner

Strong communication skills, both written and verbal

Ability to do simple math

Understanding and a responsibility to adhere to all compliance requirements set for by the company and Nebraska State Gaming Regulations.