Office Assistant I - Orthopedic and Sports Medicine of Erie

Join UPMC's Orthopedic and Sports Medicine of Erie practice as a full-time Office Assistant I and be a key part of our dynamic team! This role offers the opportunity to work during the day shift in a fast-paced, patient-focused environment, where you'll play an essential role in supporting our medical staff and providing outstanding service to our patients. Enjoy a comprehensive Total Rewards benefits package that supports your health, career growth, and personal well-being. As an Office Assistant I, you’ll have the chance to work closely with our dedicated team, helping coordinate appointments, handle patient inquiries, and ensure smooth office operations. If you’re ready to contribute to the care of our patients while advancing your career with UPMC, we want to hear from you! Apply today and take the next step in your professional journey.

In this role, there is the opportunity to -

• Verify patient information and medical records in the scheduling system for accuracy.
• Schedule, coordinate, and reschedule patient appointments, ensuring efficient use of time.
• Greet and register patients in a friendly and professional manner, providing clear instructions and directions.
• Maintain an organized and welcoming waiting area, ensuring beverage and reading materials are available.
• Prepare patient charts for upcoming appointments to ensure smooth and efficient processing.
• Answer phone calls, screen inquiries, take messages, and provide essential information to patients and staff.
• Update and maintain physician schedules, ensuring proper appointment booking and confirmation.
• Complete necessary paperwork, including encounter forms and referrals, and utilize the system for billing and information generation.